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The nature of business may have changed dramatically, and continues to change... yet the basic principles of human interaction have, in essence, remained the same. Given the changes in today's world and business environment, good Communication and Interpersonal skills are more crucial now than ever before.
Emotionally Intelligent people communicate better and more successfully than others. The good news is that Emotional Intelligence, or EI, can be learned.
"Emotional Intelligence," or the ability to perceive, assess and manage the emotions, is a hot topic in today's workplaces that can help managers and employees to successfully communicate, resolve conflict and improve workplace productivity
By improving this ability, we will learn to better understand and manage ourselves. The first order is to increase our emotional intelligence, comprising personal and social competence. These competencies are our abilities to understand our own feelings, strengths, and weaknesses, and to control our emotions while also understanding the feelings of others and developing skills to form positive relationships with them.
Communication gaps and clashes can do serious damage to teams and organizations by diverting energy from productive work, damaging cooperation and knowledge sharing, impairing retention of the best people and impacting overall productivity.
Understanding Emotional Intelligence and harnessing its vast power to significantly improve the way you speak and relate to others will help you get ahead in your work and personal life.
McQuire Rens & Jones partners with Dale Carnegie Certified Trainer Archana Law this May with a public seminar inspired by Dale Carnegie's international best seller "How to Win Friends and Influence People". This programme is designed for professionals at all levels and will address proven techniques and solutions that can turn around your relationships and make your life more rewarding.
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